Innofitt is a pioneer in designing, manufacturing and marketing intelligent workplace accessories that enhance productivity and ensure comfortable working conditions, since 1981. Their clientele includes top furniture manufacturers like Wipro, Godrej, Shapoorji Pallonji & Co. Ltd, Monarch Ergonomics among others, importers, interior contractors and select corporate / institutions like Tata Consultancy Services, State Bank of India, Ryan International School, IIM Ahmedabad, Jet Airways, IL&FS, IBM, HSBC, GE, American Express, Wockhardt and many more.
Its range of products includes Monitor Solutions, DeskPorts, KBD Solutions, CPU Solutions, Drawer Solutions, Table Stands and other Office Solutions. These products optimize space utilization while giving your office a stylish and modern look.
The Management Team (Sunil Devnani and Anil Devnani) intended to build a collaborative and goal oriented culture. They also wanted to make the organisation to be ready to work in an autonomous mode where the management team could focus more on strategic initiatives.
September 2021 - Ongoing
How we helped a workspace accessories manufacturer transform organisation culture through OKRs, Data Trackers and Dashboards
We had interactions with every unique role in the organization to understand the areas which need significant change such as setting processes, improving efficiency, and opportunities for role expansion. We also identified the current team dynamics, challenges faced and teams needing role clarity.
During the process, we understood that the processes were although set, but not monitored in an effective manner. This led to process adherence gaps which caused friction in smooth working amongst departments. We also identified the need for new processes as the company had grown in scale significantly.
Based on the findings and possible solutions, we suggested the roadmap that best suits the management's vision for the business and culture where they wanted their team leaders to be effective, understand the business metrics and drive the operations independently. We agreed on building a strong performance management system that is linked strongly to all key input metrics and critical processes.
We delivered the following during the project:
Innofitt has seen a significant change in the culture of the organisation where everyone is more motivated towards achieving their individual goals and at the same time achieving the company goals. In the last 2 years, they have grown almost 100% in revenue and scale with the same white-collared team size. They have introduced a new ERP and have been implementing it to automate the processes and systems further. The goal going forward is to ensure that the current systems and processes are sustained while we support in building a hierarchical organisation structure to support their growth targets of 50% YoY.
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