Neuskale is a premier title search company that specializes in providing accurate and reliable property history checks. With a turnaround time of just 1.5 days for title searches, round-the-clock support, and competitive pricing, they set the standard in the industry. Neuskale's commitment to quality and efficiency is evident in every aspect of their service offering, ensuring client satisfaction and trust.
Being a new-entrant in an industry based around meticulous document inspection and strict checks to ensure accuracy, the way to stand-out was with tech that drove efficiency via automation. There was an opportunity to optimize their internal processes for order generation, searching, typing, accommodating additional requests for clients, and invoicing. The company sought to simplify and streamline these operations by developing a custom platform tailored to their unique requirements.
November 2022 - December 2022
Helping a title-search company build a customized operations platform
We initiated the project by conducting in-depth sessions with Neuskale's management team to gain a thorough understanding of the title search process allowing us to pinpoint key challenges and establish the groundwork for creating a customized solution to address Neuskale's needs.
After identifying the challenges and outlining potential solutions, Debox developed a detailed scope of work for the platform, complete with rules, validations, and conditions for each step of the title search process
The platform included several key features designed to optimize their operations, from order generation to project delivery and invoicing. The functionality of the platform was as listed below.
The implementation of the custom platform led to a significant improvement in Neuskale's operational efficiency. The streamlined title search process enabled faster turnaround times, reduced errors, and increased transparency throughout the project lifecycle. By addressing their unique challenges and optimizing their operations, Neuskale further strengthened its position as a premier title search company. The new platform not only enhanced their service offering but also facilitated better decision-making through accessible metrics and dashboards.
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