SoCheers Infotech is a fast-growing full-service digital media agency based out of Mumbai and Bangalore. SoCheers provides digital marketing services to brands that don't just include digital presence but immersive experiences too. From heart-touching DVCs to catchy jingles, and interactive microsites to engaging content, they have done it all.
HR managers spend hundreds of hours in the Performance Review processes every year and a lot of this time goes into unproductive coordination and follow-ups. The company was exploring HR platforms and tools to drive Performance Management and Reviews but were not able to find a suitable one that can customise the platform to suit their needs and future requirements.
October 2019 - Ongoing
How we helped a fast-growing Digital Media Agency manage performance reviews efficiently by designing a custom review platform to suit their needs.
With the growing team size the HR team had to invest more and more time in managing the performance review cycles. A lot of time was spent across different teams on redundant tasks such as sharing draft KPI sheets, email followups for reviews, referring to past data during review sessions, collating review feedback and ratings in an excel sheet for analysis, etc.
The team needed a solution to help them manage collection of performance data for each each individual, auto-calculate the ratings, and have historic records.
Based on the requirement, we suggested a custom built tool on Zoho Ecosystem to ensure the data entry, reporting and dashboards are customised to suit the requirements. This system can be further scaled to create all HR related tools on a single portal.
Our approach was to build a self-serving central platform which is used across all levels to manage the entire review cycle and also give data as needed to different user sets.
The HR team could save 100+ hours in every review cycle in followup, data consolidation, follow-ups and managing reviews. Other team heads could save 45+ hours for each review cycle spent usually on data consolidation for the team, referring to past data, managing different excel sheets and emailing feedback to team members. The team size at SoCheers has grown 2x since then and the savings in efforts and time have only increased since then.
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